Rios App Privacy Policy

January 4, 2026

PRIVACY POLICY FOR Rios de Agua Viva

Last Updated: January 4, 2026

1. INTRODUCTION

This Privacy Policy explains how Church CRM (“we,” “us,” or “our”) collects, uses, and protects your personal information when you use our check-in application (the “App”). We are committed to protecting your privacy and handling your data in an open and transparent manner.

By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

2. INFORMATION WE COLLECT

2.1 Personal Information You Provide

When you check in using our App, we collect the following information:

Name
Phone number
Email address (optional)
Physical address (optional)
Date of birth (optional)
Member type (member, guest, or visitor)

2.2 Photos

With your explicit consent, we may collect photographs of you during the check-in process. Photo capture is entirely optional and you can decline at any time.

2.3 Automatically Collected Information

Check-in date and time stamps
Device information necessary for app functionality

3. HOW WE USE YOUR INFORMATION

We use the collected information for the following purposes:

To maintain church attendance records
To facilitate communication with church members and guests
To send service notifications and updates via iMessage
To identify members and guests within our church community
To maintain accurate membership records
To improve our services and user experience

4. DATA STORAGE AND SECURITY

4.1 Storage

All personal information is stored securely in our encrypted database. Photos are stored separately and associated with your check-in record.

4.2 Security Measures

We implement industry-standard security measures to protect your personal information, including:

Encrypted data transmission
Secure database storage
Access controls and authentication
Regular security updates and monitoring

4.3 Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5.1 No Third-Party Selling

We DO NOT sell, trade, or rent your personal information to third parties.

5.2 Service Providers

We may share your information with trusted service providers who assist us in operating our App:

Cloud hosting services for our database infrastructure
Apple iMessage services for sending notifications

These service providers are contractually obligated to keep your information confidential and use it only for the services they provide to us.

5.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

If you encounter any unexpected behavior suggesting data collection, please contact me immediately at rubenmendoza1290@gmail.com

6. YOUR RIGHTS AND CHOICES

You have the following rights regarding your personal information:

Access: You may request access to the personal information we hold about you
Correction: You may request correction of inaccurate information
Deletion: You may request deletion of your personal information
Opt-out: You may opt out of receiving iMessage communications at any time
Photo consent: You may decline to have your photo taken during check-in

To exercise any of these rights, please contact your church administrator.

7. CAMERA PERMISSIONS

The App requests camera access only when you consent to having your photo taken during check-in. You can:

Decline camera permission when prompted by your device
Skip the photo capture step during check-in
Revoke camera permission at any time through your device settings

Camera access is used solely for capturing check-in photos and for no other purpose.

8. iMESSAGE COMMUNICATIONS

We may send you iMessage notifications for:

Welcome messages and surveys
Service reminders
Church announcements
Event notifications

You can opt out of iMessage communications at any time by contacting your church administrator.

9. CHILDREN’S PRIVACY

Our App is designed for use by individuals of all ages, including children. When collecting information for children under 13, we rely on parental consent provided through church guardianship. Parents or guardians may request access to or deletion of their child’s information at any time.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the App and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.

11. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to know what personal information is collected
Right to know whether personal information is sold or disclosed
Right to opt-out of the sale of personal information (we do not sell your information)
Right to deletion of personal information
Right to non-discrimination for exercising your privacy rights

12. INTERNATIONAL USERS

Our App is operated in the United States. If you are located outside the United States, please be aware that information we collect will be transferred to and processed in the United States.

13. DATA BREACH NOTIFICATION

In the event of a data breach that affects your personal information, we will notify you promptly in accordance with applicable laws and regulations.

14. CONTACT INFORMATION

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact me at rubenmendoza1290@gmail.com. We respond to inquiries within 3 business days.

For technical issues related to the App, you may reach out to the development team through your church’s administrative office.

By using the Church CRM App, you consent to this Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use the App.

This Privacy Policy is designed to comply with:

Apple App Store Review Guidelines
California Consumer Privacy Act (CCPA)
Children’s Online Privacy Protection Act (COPPA)
General Data Protection Regulation (GDPR) principles
Federal Trade Commission (FTC) guidelines